Powered by Digixseo
Technology Stack
- Backend: Microsoft SQL Server
- Frontend: ASP.NET MVC Framework
- User Interface: HTML5, CSS3, jQuery, JavaScript
- Data Security: MD5 encryption employed for securing user credentials and customer data
- Data Performance: Optimized for high-throughput environments; capable of processing billions of records without compromising speed or system performance
Deployment & Installation
- Full installation support is provided by the Digixseo technical team.
- Reinstallation support is available post-expiry of the original installation package (subject to applicable terms).
On-Site Technical Assistance
- Full-Day Engagement: ₹5,000
- Half-Day Engagement: ₹3,000
- Outstation Support (Outside Delhi NCR): All travel, lodging, and meal expenses are to be borne by the client.
Annual Maintenance Overview (CRM & ERP Users)
- No Annual Maintenance Fees
- No Server Hosting Charges
Custom Development & Enhancements
- All platform customizations are billed based on the estimated effort and development complexity.
- Third-party API integrations will be evaluated individually, with charges applied based on the technical requirements and integration depth.
Refund & Cancellation Policy
- Refunds are eligible within 7 days of purchase only.
- A deduction of ₹10,000 will be applied to cover initial setup and installation costs.
- Refunds are applicable only in cases of application malfunction or technical failure.
- Refunds will not be granted where the client fails to fulfill obligations related to setup or customization payments.
Location Tracking Services
Google Maps-based location tracking requires the client to recharge their Google Wallet to maintain API service access.
Third-Party Integration Policy
WhatsApp API Integration
- WhatsApp and other third-party APIs are excluded from the base Digixseo package.
- If using an integration-ready provider (e.g., ATOZ Sender, Fit-Tech 24, Maytapi, Double Tick, etc.), no additional integration fee will apply.
- For non-pre-integrated providers, a custom integration fee will be assessed based on technical complexity and implementation effort.
Email API Integration
- Email APIs (Gmail, GoDaddy, Office 365, Zoho Mail, etc.) are not included by default.
- Pre-supported platforms incur no integration cost.
- Custom integrations will be subject to evaluation and additional charges.
SMS API Integration
- SMS gateway integration is not bundled in the base platform.
- Pre-integrated vendors can be used without additional fees.
- New vendor integrations will attract charges based on development requirements.
Facebook Lead API Integration
- Digixseo includes native integration with the Facebook Ads Lead API.
- Additional third-party integrations are chargeable and evaluated on a case-by-case basis.
Lead Source Integrations
All integrations below support seamless lead capture into the Digixseo dashboard post-activation.
- IndiaMART: Requires API Key and Registered Mobile Number
- TradeIndia: Requires User ID, Profile ID, and API Key
- Just Dial: Requires Integration URL and Parent ID (provided by Just Dial support)
- Exporter India: Requires API Key and Registered Email Address
- OLX: Requires Integration URL (to be shared with OLX support)
IVR System Integration
- IVR and voice services are not included in the core package.
- Digixseo supports selected pre-integrated IVR providers at no extra cost.
- New integrations will incur custom development charges, determined by integration complexity and provider specifications.